WeeklyStay Privacy Policy

Effective date: August 13, 2026

WeeklyStay.com helps guests request and reserve weekly and extended-stay hotel rooms. This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and the choices guests may have.

Information We Collect

We may collect the following information when you use WeeklyStay.com:

Contact information, such as your name, phone number, and email address if you provide it during a reservation or payment flow.
Reservation details, such as property selected, room type, number of adults and children, desired check-in and check-out dates, and related notes.
Payment and billing information submitted through our payment processor, including billing name, billing contact details, payment method details, transaction amount, payment status, and related transaction records.
Communications you send to us, including calls, texts, emails, reservation requests, or support messages.
Website and device information, such as pages visited, browser type, approximate location from IP address, referring pages, and similar technical information used to operate and improve the website.

How We Use Information

We use personal information to:

Receive, review, and respond to stay requests.
Confirm availability, contact guests, and help complete reservations.
Process reservation fees and related payments through our payment processor.
Maintain business records, prevent fraud, troubleshoot issues, and protect the website.
Improve WeeklyStay.com, our hotel listings, guest experience, and customer service.
Comply with legal, tax, accounting, chargeback, and regulatory obligations.

Payment Processing

WeeklyStay uses Stripe to process online payments. Payment information is submitted to Stripe, and Stripe may collect transaction data such as name, email address, phone number, billing details, payment method details, merchant information, amount, date of purchase, and payment status. WeeklyStay does not intend to store full credit card numbers on its own website database.

How We Share Information

We may share information with:

Hotels, property staff, and reservation support teams when needed to respond to a stay request or reservation.
Payment processors, including Stripe, for payment processing, fraud prevention, refunds, chargebacks, and transaction records.
Website hosting, database, analytics, security, email, and technology service providers that help operate WeeklyStay.com.
Professional advisors, regulators, law enforcement, courts, or other parties when required by law or needed to protect rights, safety, or property.
A successor or buyer if WeeklyStay is involved in a merger, acquisition, financing, reorganization, or sale of business assets.

We do not sell guest reservation information.

Cookies, Analytics, and Tracking

WeeklyStay.com may use cookies or similar technologies to keep the website working, understand site traffic, improve performance, and protect against misuse. Some third-party services may collect information about your activity over time and across websites. Browser “Do Not Track” signals are not currently handled differently because there is no common industry standard for responding to them.

Data Retention

We keep personal information for as long as reasonably needed for reservations, customer service, business records, fraud prevention, legal compliance, tax/accounting obligations, dispute resolution, and payment records. When information is no longer needed, we may delete, de-identify, or archive it according to our business and legal needs.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No website, database, or payment system can be guaranteed completely secure, so guests should use care when sharing information online.

Your Choices and Rights

You may contact us to request access to, correction of, or deletion of personal information associated with your reservation request. We may need to verify your identity before fulfilling a request, and some information may be retained when required or permitted by law, including payment, tax, fraud-prevention, dispute, or security records.

Depending on where you live, you may have additional privacy rights, including rights to know what personal information is collected, request deletion or correction, opt out of certain selling or sharing of personal information, limit certain uses of sensitive information, and not be discriminated against for exercising privacy rights.

Children

WeeklyStay.com is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the effective date on this page or provide another appropriate notice.

Contact

For privacy questions or requests, contact WeeklyStay at weeklystaycs@gmail.com.